FAQ

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How can I obtain free shipping?

There are multiple ways to qualify for free (standard) shipping when shopping at the Motion-Racing Online Store! 1. Buy more than $90 worth of merchandise. Our standing free shipping offer is available every day.

How do I check the status of my order or track a shipment?

Go to My Account and enter your username and password.

How do I return or exchange an item?

Any new, unworn item purchased through store.motion-racing.com may be returned for a full refund within 30 days of delivery. Please see our Return Policy for additional information regarding returns and exchanges.

How do I change or cancel my order?

Due to our fast shipping process, it is not possible to change or cancel an order once it has been placed. You will need to return the original package to obtain a refund and/or place an order for the new product. Please see our Return Policy for additional information.

Do you ship to the United States?

Yes,

Do you ship internationally?

Yes

How do I contact customer service?

You may reach store.motion-racing.com customer service in several ways: via our online form, through our customer service phone number: (514-679–2224).

How are taxes calculated?

Sales tax is calculated based on your shipping address. The amount of sales tax charged is based on current local tax rates. Shipping charges may also be subject to sales tax in applicable provinces. Sales tax will be refunded for returned items. At the time of checkout, we will include the tax to your order to cover the applicable tax. The amount of shipping and taxes will be displayed in the Order Summary section on the right side of the page.

How do I use a promotion/coupon code?

To redeem a promotion or coupon code, enter the code in the appropriate field on the Shopping Bag page. Be sure to enter the code with the exact spelling and capitalization as shown. You must click "redeem" in order for the discount to be applied. The discounted amount will be displayed on the Shopping Bag and Order Summary pages. If the code is invalid, expired or you have not placed the correct products in the shopping bag, a discount will not be applied. Please also refer to our detailed Terms and Conditions regarding use of this site.

How do I care for my Motion-Racing Clothing?

Please pay close attention to the care instructions provided with each article of store.motion-racing.com clothing. Many of our products should not be put in a dryer, for example, to prevent shrinkage. In general, wash and iron your store.motion-racing.com clothing turned inside out to protect the printed graphics and embroidery from damage.

Cleaning Instructions

  • Leather: Hand wash using a soft cloth dampened with mild soap and cold water. Do not immerse or soak in water.
  • Nylon and canvas: Using a soft cloth, gently scrub the uppers using mild soap and cold water. Air dry. Do not bleach or use harsh cleaning agents.
  • Suede and nubuck: Use a brush specifically designed for suede to keep the outside surface of your shoes clean.
  • Synthetic leather: Use a soft cloth or soft bristle-brush to gently scrub the uppers using mild soap and cold water. Air dry